Refund policy

All sales are final. 

RENELL AND RENAE  IS NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR UNDELIVERED PACKAGES. IF YOUR PACKAGE IS MARKED AS DELIVERED BUT YOU HAVE NOT RECEIVED IT, PLEASE CONTACT THE CARRIER OF THE PACKAGE TO OPEN AN INVESTIGATION. RENELL AND RENAE WILL NOT REPLACE ANY PACKAGES.

FOR ANY PROBLEMS WITH AN EXISTING ORDER, THE WEBSITE, OR GENERAL INQUIRES PLEASE CONTACT US AT: 586-696-6304